Central reservation system Central reservation system and how it is beneficial for travel agent: A Central Reservation System (CRS) is web-based software that travel agencies and travel management companies use to retrieve and conduct transactions related to air travel, hotels, car rental, and other activities. The primary goal of CRS System software was to create a one-stop service shop and eliminate physical and geographical barriers between mediators and consumers. These distribution systems, which have global coverage, provide information to airlines, hotels, car rental companies, travel agencies, corporations, and others. What do you get with CRS integration? The CRS central reservation system has evolved one of the most widely used tools in the tourism industry. It has transformed the whole industry. The CRS software allows travel agents to promote sales and provide real-time detailed information on availability, price, reservation, and booking of products or servic